FAQs Index
Have questions? We have answers! You can use this page to look up Frequently Asked Questions and where to find the answers.
Frequently Asked Questions (FAQs) Index
Setting Up Your Website (Also, review Quick Start Page.)
How do I get a FreeToastHost website? Complete our request form here.
How do i correct our club website address and/or contact information on the Toastmasters International website? Review the relevant doc.
Ok, I have a website, but I misplaced it--how do I find it? Use your club/district number to access it, as explained in the Quick Start Page.
Logging In To Your Website
Why both a member and an admin login? Because some clubs have admins that are not club members.
My website seems to keep logging me out and not remember my login. How to fix? You probably need to fix your cookie settings. See here.
Ooops! I forgot my password/my password is not working? How to fix? See here.
Member Profile / Membership Management
How do I upload my member photo?
Browsing the site and logging in
If you are having trouble logging in or getting changes to "stick", try these first:
Cookie settings
Internet Explorer cookie settings (for V. 9, but similar in other versions)
Clearing the browser cache
Agenda
Role reports and signup sheets
For more about the agenda, please see this page.
Administrator docs
Officers may have admin access to some portions of the website. For example,the treasurer usually has access to the Dues management app. Talk to your administrator for details.
Quick-start page for basic settings
Try these first if you are having problems:
Website settings
Website aliases
What's the difference between Aliases and Domain names?
Domain names and aliases: some practical considerations
Configuring DNS Settings for a Custom Website Domain
Appearance (includes turning off unwanted content)
Meeting Information / Directions
Importing membership list from TI
Members with shared (or no) email address
Creating name tags for members
Activating Meet our Members page
Keeping the membership list up to date
Ensuring that members receive email
Recovering content from Google cache
Meeting agendas – creating and editing
Troubleshooting
How to take & upload a screen capture
Troubleshooting Website Access Issues
Extras
Using the webpage editor – online demo (CKEditor Users Guide)
Changing site administrators when the previous one is no longer available
Updating contact info on Toastmasters International website
End of year Officer Changeover Checklist for your FreeToastHost website
If you think that there's something missing from the documentation, please let us know by posting in the "Documentation Feedback" forum.